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Customer Care

Commitment to Excellence: At ToyRoundabout, our top priority is your satisfaction and happiness. We are dedicated to providing exceptional service and support at every touchpoint. Our Customer Care team is trained to address your needs with empathy, efficiency, and expertise.

Contact Us: For any questions, concerns, or feedback, please reach out to our support team via email at or call us at (833) 486-9763. Our team is available from 9 AM to 5 PM, Monday through Friday.

Feedback: We believe in continuous improvement and welcome your suggestions. Your feedback is crucial in helping us enhance our services, products, and overall customer experience.

Privacy & Safety

Data Protection: Your privacy is paramount to us. ToyRoundabout employs advanced security measures to protect your personal and payment information. We adhere strictly to data protection laws to ensure your information is secure and confidential.

Information Use: The information we collect from you, such as name, address, and email, is used solely to process your orders and to communicate with you about our services. We do not sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.

Safe Toy Promise: Safety is at the heart of everything we do. All toys go through a rigorous cleaning and inspection process to meet strict safety standards before they are sent out. We are committed to ensuring the toys we provide are not only fun but also safe for children of all ages.

Cookies and Tracking: Our website uses cookies to improve your browsing experience and to help us understand how you use our site. This information aids us in personalizing content and advertisements and provides insights into our website's usability. You have the option to accept or decline cookies.

Changes to Our Policies: ToyRoundabout reserves the right to update or modify these policies at any time. We encourage you to review our store policy regularly to stay informed of any changes. Your continued use of our services after any changes signifies your acceptance of these changes.

Final Notes: Your trust and confidence in ToyRoundabout are not taken for granted. We are here to support you and provide a joyful, safe, and secure toy exchange experience. For detailed information on any aspect of our services or policies, please do not hesitate to get in touch. Together, let's make playtime both fun and meaningful for our little ones.

Payment Methods
Payment Methods

- Credit / Debit Cards

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